(Observe: We've been using the services of from all the point out, not just one city or region.)Your foreseeable future is asking….Remedy Now.We’re Convergys, a pacesetter in customer administration. We make our consumers’ (Fortune 500 providers) interactions with their customers smarter, simpler, and even more worthwhile. We’d like to obtain the very same impact on your occupation.Precisely what will we do? We provide outstanding customer service on behalf of our clients. Instead of working in a conventional phone center environment, our Convergys Anyplace method hires product sales & company agents who work from home. By way of example, any time you get in touch with the customer support Office in your cellular phone or cable company, you just is likely to be conversing with a Convergys home dependent customer care & sales agent – answering that call on behalf of one of our customers. These phone calls might involve billing inquiries, variations or cancellation of services, inquiries within the standing of an purchase, troubleshooting expert services and many others. Why Convergys Wherever?We offer compensated instruction and staff benefits much too! You can preserve some huge cash and time, and sometimes situations have a lot less anxiety, whenever you work from home. There is absolutely no gasoline to invest in, windshields to scrape inside the Wintertime and poor temperature to push as a result of, outfits to purchase or dry thoroughly clean, and no lunches, espresso or snacks to get day by day.Wherever Are We Selecting? We have been presently hiring in 35 states (see full list of spots on our Site).This distinct job requisition is just for Montana citizens. If you are not bodily residing in Montana, make sure you do not utilize to this requisition. Be sure to visit our Internet site and utilize to the appropriate point out requisition. Now we have 3 sorts of work at home positions that we use for routinely: Gross sales & Assistance, Customer support and Technical Support Reps. Each individual placement We now have is centered all-around offering exceptional Customer Service and many positions are more sales or technically centered. Your responses to your concerns during the application approach, your skills plus your experience will all be reviewed as Component of the evaluation system to determine which one is the best in shape for you personally.Bare minimum Needs/Additional Details:High School Diploma or GED and no less than a single calendar year of customer care practical experience (1 year of gross sales expertise required if you want to be thought of for just a Sales placement). We need you to obtain your personal Computer (a lot less than six decades previous) and high velocity Net provider, both of that can be analyzed as Component of the appliance method.
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Contacting all customer care agents in the point out of Big apple!Presently using the services of seasonal customer support agents for a big gourmet foodstuff & presents retailer for the vacation time.Make $11.50/hr for a Seasonal Customer Service Representative with Paid out coaching!Placement starting off once Oct twenty sixth and runs by mid-December. Should have open up availability for that period of situation.Within this position you may be handling inbound calls for purchase placement, and upselling insert-ons to compliment the buy. Clients will even be calling in with order inquiries or problems. Your goal will likely be to take care of The problem although keeping a large amount of professionalism.Minimum Necessities/Extra Information:High School Diploma or GED and not less than 1 year of customer service expertise We want you to have your very own Computer (below six yrs old) and substantial-speed World wide web company, both equally of that will be analyzed as A part of the application method. You may work from a notebook, but will have to be tricky-wired whilst working. Your keep an eye on will have to be 15.6” – minimum (able to 1024 x 768). A flat panel Screen is very proposed; televisions can't be used as monitors. (Exterior monitors are permitted for laptops) A silent, distraction-free of charge, spot with your home to work.
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We want you to acquire your individual PC (a lot less than six decades previous) and high speed Web assistance, each of which will be examined as Component of the applying course of action. You could work from a notebook, but will must be tough-wired though working. Your check will have to be seventeen” – minimal (able to 1024 x 768). A flat panel Display screen is extremely suggested, televisions can not be utilised as screens. (External screens are permitted for laptops with below seventeen” screen) A silent, distraction-free, site within your home to work. A phone (landline or cell) is necessary for section of your training and workforce phone calls. This cellular phone just isn't made use of acquire your incoming work calls; your Connection to the internet is employed for that. An permitted headset and flash push will probably be demanded Before you begin working with us. They are not required as Component of the appliance method, so be sure to don't acquire them just before we increase a career provide to you personally. A solid prospect will likely be Laptop or computer/Web savvy, cozy working in numerous programs concurrently. We want you to certainly be a “folks human being” who enjoys chatting and assisting Other people. Think of the amount of you get pleasure from acquiring fantastic customer support yourself? Nicely, we'd like you to definitely choose satisfaction in delivering that very same fantastic provider to Other people.We involve seven times/7 days availability, as customer care is something which is provided by most businesses on a daily basis with the week. Schedules differ and will be discussed during the interview. Excellent benefit selections include things like: professional medical, dental & vision Rewards, 401K, and tuition reimbursement. We also offer attendance dependent wage increases, performance bonuses, and some applications involve sales incentives. Occupation Framework Purpose Has program necessary simple talent established to carry out schedule tasks within just easy processes but missing software/product or service certain knowledge. Works with shut supervision and Plainly described treatments. Starting to exhibit familiarity with customer terminology, functioning benchmarks and processes. Starter without the need of sustained metric effectiveness concentrations. Disclaimer The above mentioned statements are intended to explain the overall mother nature and volume of work currently being executed by men and women assigned to this career. They aren't meant to be an exhaustive listing of all responsibilities, obligations, and techniques needed of staff working within this career title. Convergys is an EEO/AA/M/F/Vet/Incapacity Employer. Work at Home-Profits & Provider Rep-Georgia
Externally identified as subject material pro on rising traits and field practices • External Thought Leader with confirmed ability to substantially impact • Sophisticated Microsoft Office skillsCareer Framework RoleIs identified being an external believed chief in strategic operate or willpower. Influences the strategy to address inner or exterior enterprise and regulatory concerns. Proactively identifies, defines, and solves essentially the most advanced troubles that affect the administration and way in the company. Appreciably influences functional system; could get involved in the development in the product or division approach. Potential customers multidisciplinary tasks or initiatives. Development to this stage is typically limited on The premise of individual abilities and business enterprise requirements. Disclaimer The above statements are meant to describe the overall character and amount of work being performed by men and women assigned to this occupation. They are not meant to be an exhaustive list of all tasks, obligations, and competencies needed of staff working within just this career title. Short-term Workforce Leader
We'd like you to acquire your individual Laptop (a lot less than six a long time old) and high pace World wide web assistance, both equally of that can be analyzed as Element of the appliance process. It is possible to work from a website link notebook, but will should be tricky-wired while working. Your keep an eye on will have to be seventeen” – minimal (able to 1024 x 768). A flat panel display is very advised, televisions can not be applied as displays. (Exterior displays are permitted for laptops with under seventeen” display) A quiet, distraction-free of charge, place with your home to work. A telephone (landline or cell) is necessary for aspect of one's teaching and team calls. This cellphone will not be used obtain your incoming work phone calls; your Internet connection is employed for that. An accepted headset and flash push will probably be required Before you begin working with us. They're not expected as part of the applying process, so you should don't purchase them in advance of we increase a job present to you. A robust candidate are going to be Personal computer/Web savvy, at ease operating in several apps simultaneously. We'd like you to be a “people today individual” who enjoys talking and helping Many others. Consider exactly how much you take pleasure in getting superb customer care you? Well, we need you to acquire pride in delivering that same wonderful support to Some others.We have to have 7 days/7 days availability, as customer care is something which is supplied by most corporations each day in the week. Schedules fluctuate and may be talked over in the job interview. Fantastic benefit selections consist of: healthcare, dental & vision benefits, 401K, and tuition reimbursement. We also offer you attendance dependent wage will increase, efficiency bonuses, and some courses involve profits incentives. Vocation Framework Job Has system expected primary skill established to conduct program duties in just simple procedures but lacking method/solution specific understanding. Works with near supervision and Obviously defined treatments. Beginning to reveal familiarity with consumer terminology, operating benchmarks and procedures. Starter without having sustained metric functionality concentrations. Disclaimer The above statements are meant to describe the overall character and volume of work remaining executed by men and women assigned to this task. They aren't intended to be an exhaustive list of all duties, duties, and techniques expected of personnel working in just this career title. Convergys is an EEO/AA/M/F/Vet/Disability Employer. Work at Home-Product sales & Provider Rep-Virginia
(Note: We're choosing from your complete point out, not simply just one town or region.)Your long run is asking….Answer Now.We’re Convergys, a pacesetter in client administration. We make our consumers’ (Fortune five hundred firms) interactions with their consumers useful site smarter, simpler, plus more profitable. We’d like to obtain the very same effect on your occupation.What exactly can we do? We provide outstanding customer support on behalf of our clientele. In place of working in a traditional connect with Centre environment, our Convergys Any where plan hires sales & support agents who work from home. By way of example, any time you connect with the customer service department to your mobile phone or cable provider, you simply may be talking to a Convergys home based mostly customer care & profits agent – answering that decision on behalf of one of our shoppers. These calls could contain billing issues, modifications or cancellation of expert services, inquiries to the status of the get, troubleshooting companies and so on. Why Convergys Anywhere?We provide compensated coaching and personnel Gains way too! You can save a lot of money and time, and sometimes times have less stress, if you work from home. There is absolutely no gasoline to get, windshields to scrape during the winter and negative weather to travel by, clothes to purchase or dry thoroughly clean, and no lunches, espresso or snacks to invest in each day.Where by Are We Choosing? We have been now selecting in 35 states (see total listing of destinations on our Web site).This distinct job requisition is only for Utah inhabitants. If You aren't physically residing in Utah, remember to do not utilize to this requisition. Be sure to visit our Web page and use to the suitable state requisition. We have now three kinds of work at home positions that we use for routinely: Revenue & Services, Customer service and Technical Support Representatives. Just about every position we have is centered about providing outstanding Customer care plus some positions are more product sales or technically concentrated. Your solutions to the issues throughout the application system, your qualifications and your expertise will all be reviewed as Portion of the analysis system to select which a single is the greatest in good shape for you.Bare minimum Specifications/Extra Facts:High School Diploma or GED and a minimum of just one yr of customer service experience (One particular year of income practical experience required if you need to be regarded as for a Profits posture). We want you to have your very own Computer (a lot less than six several years old) and higher speed Net assistance, equally of that may be examined as Portion of the appliance method.
A telephone (landline or mobile) is required for aspect of your respective education and workforce phone calls. This cellphone is just not utilised receive your incoming work calls; your Internet connection is employed for that. An authorised headset and flash generate is going to be essential before you start working with us. They are not needed as part of the application approach, so you should never buy them before we extend a position give for you. A robust candidate is going to be Pc/Online savvy, cozy working in various purposes concurrently. We want you to definitely be considered a “folks man or woman” who enjoys conversing and helping Other people. Think about just how much you enjoy getting excellent customer care on your own! Very well, we want you to definitely consider pride in supplying that same fantastic service to Some others.We involve seven days/7 days availability, as customer care is something that is provided by most businesses daily in the 7 days. Schedules vary and will be discussed over the interview. Disclaimer The above mentioned statements are supposed to explain the final mother nature and degree of work remaining executed by men and women assigned to this task. They don't seem to be meant to be an exhaustive list of all obligations, obligations, and competencies required of staff working in this position title.Convergys is surely an EEO/AA/M/File/Vet/Disability Employer Seasonal Work at Home Customer Service Rep-Ny
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A phone (landline or mobile) is needed for element of one's training and team calls. This cellphone isn't applied acquire your incoming work calls; your Internet connection is used for that. An approved headset and flash generate will probably be expected Before you begin working with us. They aren't essential as Element of the appliance approach, so make sure you usually do not invest in them in advance of we prolong a position supply to you personally. A powerful prospect will be computer/Net savvy, at ease running in several applications at the same time. We'd like you to be a “men and women human being” who enjoys conversing and assisting Many others. Contemplate simply how much you enjoy acquiring excellent customer service yourself! Very well, we need you to take pride in giving that same good services to Other people.We require 7 times/week availability, as customer service is something that is furnished by most businesses every single day with the week. Schedules differ and will be talked over during the interview. Disclaimer The above statements are supposed to explain the final mother nature and volume of work becoming done by people assigned to this work. They aren't intended to be an exhaustive list of all obligations, duties, and competencies demanded of personnel working within just this job title.Convergys is surely an EEO/AA/M/F/Vet/Disability Employer Seasonal Work at Home Customer care Rep-Colorado
A phone (landline or mobile) is required for part of your respective teaching and group calls. This cell phone is not applied receive your incoming work calls; your Connection to the internet is useful for that. An authorised headset and flash travel will be needed before you start working with us. They're not demanded as Component of the appliance system, so please will not acquire them just before we extend a position provide to you personally. A solid candidate will probably be Personal computer/World-wide-web savvy, snug functioning in many applications at the same time. We'd like you to definitely be considered a “persons individual” who enjoys chatting and aiding Many others. Give thought to just how much you take pleasure in receiving excellent customer care by yourself! Properly, we want you to definitely acquire pleasure in giving that very same terrific assistance to others.We involve 7 days/week availability, as customer care is something that is supplied by most companies every single day of your 7 days. Schedules change and can be reviewed over the interview. Disclaimer The above mentioned statements are intended to describe the overall mother nature and volume of work getting executed by men and women assigned to this position. They are not meant to be an exhaustive listing of all obligations, obligations, and expertise demanded of staff working in this job title.Convergys can be an dig this EEO/AA/M/File/Vet/Incapacity Employer Seasonal Work at Home Customer care Rep-Texas
Critical Functions/Core Tasks• Responsible for new small business gross sales in assigned marketplaces or existing clientele • Champion the effort to improve and sustain the corporation's Key and extensive-time period income foundation • Produce a radical understanding of prospect or shopper limited-expression and very long-term strategic necessities as a result of conversations with present and future client govt administration • Partner with Revenue Management to establish optimum sales strategy for specific pursuits, based on customer interactions • Collaborate with Revenue Assist; Account Administration; Functions and also other departments to make sure the customer's expectations are increasingly being achieved or exceeded • Offer buyer and current market intelligence back again to Income, Account Administration, Operations, and Finance regarding Convergys strengths, weaknesses, alternatives and threats based on product sales pursuit interactions • Monitor financial and authorized trends that could impact gross sales • Manage and update salesforce.
Downsides: I never similar to the drama from the Workplace by my coworkers. They want to complain quite a bit and just take the easy way out Every time they might. I usually do not like currently being micromanaged both.